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Quality Environment (5S)

The efforts to cultivate the spirit for Quality Environment (5S) in PNS has been actively conducted in April 2014. Subsequent to that, PNS had successful getting 5S Certification awarded by the MPC (Malaysia Productivity Council) in October 2014. Starting with a complete and detailed framework, PNS managed to establish 5S Steering Committees Member for execution the 5S activity toward 5S certification 2014.



PNS are committed to promote Quality Environment Culture by adopting 5S practices through teamwork and discipline to improve service quality, promote clean and safe environment.



  1. To enhance team spirit
  2. To create a culture of continuous improvement
  3. To improve quality of customer services
  4. To provide a safe workplace
  5. To improve overall efficiency.


In 2015, the 5S spirit will be continue to ensure the PNS 5S objective are met. The quality activities which to be held in 2015 expected to boost the 5S spirit in PNS staff as a whole.



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